Privacy Policy

We collect several types of information to provide and improve our 3D game design services. The data we gather helps us deliver personalized learning experiences and maintain platform security.

Your data serves specific purposes that directly benefit your experience on our platform. We're committed to using information responsibly and transparently.

• Providing access to 3D game design courses and materials
• Personalizing your learning experience based on skill level and interests
• Processing payments and managing your account subscription
• Sending important updates about courses, platform changes, and new features
• Improving our educational content through usage analytics
• Providing technical support and resolving platform issues
• Protecting against fraud and maintaining platform security
• Complying with legal obligations and industry standards

We respect your privacy and limit data sharing to essential business operations and legal requirements. Here's when and why we might share your information:

• With payment processors to handle subscription transactions securely
• With cloud hosting providers who store and protect our platform data
• With analytics services to understand platform usage and improve user experience
• With customer support tools to provide timely assistance
• When required by law, court orders, or regulatory compliance
• In case of business transfers, mergers, or acquisitions (with user notification)

We never sell your personal information to third parties for marketing purposes. All service providers we work with are contractually bound to protect your data and use it only for specified purposes.

You have significant control over your personal data. These rights ensure you can manage your information according to your preferences and applicable privacy laws.

Protecting your information is fundamental to our operations. We implement multiple layers of security to safeguard your data against unauthorized access, loss, or misuse.

• Industry-standard encryption for data transmission and storage
• Regular security audits and vulnerability assessments
• Access controls limiting staff access to necessary information only
• Secure payment processing through PCI-compliant providers
• Regular backups stored in geographically distributed locations
• Incident response procedures for potential security breaches
• Employee training on data protection and privacy practices

While we implement robust security measures, no system is completely immune to threats. We continuously monitor and update our security practices to address emerging risks and maintain the highest protection standards.

We retain your information only as long as necessary to provide services and comply with legal obligations. Different types of data have varying retention periods based on their purpose and legal requirements.

• Account information: Retained while your account is active plus 3 years
• Payment records: Kept for 7 years to comply with financial regulations
• Learning progress: Stored during active subscription plus 2 years
• Support communications: Retained for 5 years for quality assurance
• Technical logs: Automatically deleted after 12 months
• Marketing preferences: Maintained until you opt out or request deletion

When retention periods expire, we securely delete or anonymize your data using industry-standard methods. You can request earlier deletion by contacting our support team, though some information may need to be retained for legal compliance.

Our platform serves users globally, which may involve transferring your data across international borders. We ensure all transfers meet stringent privacy protection standards.

Data may be processed in countries outside your residence, including the United States and European Union. All international transfers are protected through:

• Adequacy decisions recognizing equivalent privacy protection
• Standard contractual clauses approved by privacy authorities
• Certification schemes ensuring appropriate data safeguards
• Regular assessments of transfer mechanisms and protections

If you have concerns about international transfers, please contact us to discuss how your specific data is protected during cross-border processing.

We use cookies and similar technologies to enhance your platform experience and analyze usage patterns. These tools help us provide personalized content and improve platform functionality.

• Essential cookies for platform functionality and security
• Performance cookies to analyze usage and optimize features
• Preference cookies to remember your settings and choices
• Analytics tools to understand user behavior and improve content

You can control cookie settings through your browser preferences. Disabling certain cookies may limit some platform features, but core functionality will remain available. We respect your choices and provide clear information about how different cookies affect your experience.

Our platform is designed for users aged 16 and older. We don't knowingly collect personal information from children under 16 without appropriate parental consent.

If we discover we've collected information from a child under 16 without proper consent, we'll promptly delete that information. Parents who believe their child has provided information to us should contact our support team immediately.

For users between 16-18, we recommend parental involvement in account creation and platform usage to ensure appropriate supervision of learning activities.

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or platform features. Significant changes will be communicated through email notifications and prominent platform announcements.

We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top indicates when the most recent changes were made.

Continued use of our platform after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you can request account deletion or contact us to discuss specific concerns.